• Please allow 14 to 21 working days for delivery, due to the every item being made to order.
  • Every order will be sent special delivery once complete and therefore will require a signature upon arrival.
  • Your order will be fully traceable once out of the possession of Tom Bramwell Designs and in transit.
  • Once your order is out of the possession of Tom Bramwell Designs and in transit Tom Bramwell Designs will no longer be liable for that order.
  • Full payment must be made and received before delivery of order.
  • Tom Bramwell Designs will not be held liable for any breakages once out of the possession of Tom Bramwell Designs.
  • Any breakages due to manufacturing faults must be reported to Tom Bramwell Designs and original item returned.
  • If any item is damaged beyond repair and at the fault of the manufacturer the customer will be offered a replacement or refunded cost of item.